IT Technician

EduTalent Group are delighted to be recruiting for a Senior Network Support Technician to join a well -respected IT department at a forward -thinking secondary school in West Kent. This is an exciting opportunity to work within a busy IT team that empowers staff and students through technology, supporting both administrative and learning outcomes across multiple campuses.
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As the Senior Network Support Technician, you will work closely with the Network Manager to maintain and develop IT infrastructure, systems, software, and hardware. You will provide high -quality support to staff and students, ensuring technology is effectively used to enhance teaching, learning, and school operations.
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Key Responsibilities:<\/b>
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• Maintain, troubleshoot, and upgrade hardware, software, and network systems across school campuses.
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• Support staff and students with IT issues, providing clear guidance and solutions.
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• Work alongside the Network Manager to manage the school’s IT infrastructure.
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• Assist in implementing and maintaining IT security protocols and policies.
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• Support projects to improve technology systems and digital learning resources.
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• Maintain accurate records of IT assets, incidents, and maintenance work.
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• Contribute to the planning and delivery of IT training sessions for staff.
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• Participate in whole -school IT initiatives and strategic planning.
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• Travel between campuses as required to provide support across all sites.
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  Requirements<\/b>
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  Essential:<\/b>
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  • Level 3 Diploma (or equivalent) in IT or relevant technical qualification.
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  • Proven experience in an IT environment supporting software, hardware, and networks.
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  • Strong communication skills with the ability to liaise with staff at all levels.
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  • Experience supporting multi -site IT operations is desirable.
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  • Problem -solving and analytical skills with attention to detail.
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  • Ability to work independently and as part of a team.
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    Desirable:<\/b>
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    • Experience working in an educational setting.
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    • Knowledge of network security protocols and safeguarding IT systems in schools.
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    • Familiarity with managing classroom technology, servers, and digital learning platforms.
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      Benefits<\/b>
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      • Opportunity to work within a forward -thinking, well -resourced school.
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      • Collaborative and supportive IT team environment.
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      • Exposure to a multi -campus network and modern IT infrastructure.
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      • Access to professional development and career growth opportunities.
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      • Contribute to a school undergoing transformational change with investment in facilities and technology.
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      • Work with highly motivated students and staff in a nurturing and inclusive environment.
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